Merchant support

Questions about payment links

Problems creating a link, verifying a payment, reading the console, or understanding a specific transaction. Include the link ID and the network when you write.

Email merchant support →
Partnerships

Networks, wallets, merchants

Integrations, co-marketing, network alignment, wallet support additions. Tell us who you are, what you build, and what you want out of a conversation.

Email partnerships →
Security

Responsible disclosure

Vulnerabilities, unexpected behavior on-chain, suspected phishing impersonation, or anything you think we would want to know. Please do not open public issues for security reports.

Email security →
Press and research

Editorial and analyst requests

Coverage, research notes, interviews, brand assets. Identify your outlet and your deadline and we will try to match the pace.

Email press →

Response expectations

These are targets, not guarantees. Weekends and holidays shift them.

Merchant support
24–48h
Partnerships
2–5d
Security
< 24h
Press
1–3d

Before you email support

TempoPay is non-custodial. We cannot reverse a payment, recover funds sent to a wrong address, or undo a transaction broadcast to the wrong network. We will not ask for your seed phrase, private key, or wallet password — anyone who does is attempting to defraud you.

Public channels

Follow product updates and engage with the community on public platforms.

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